There are many reasons that lead to PUBG bans, but most bans are caused by using cheats or other reasons. Some are caused by account theft. If it is a genuine case of account theft, there is still a chance to appeal and recover it. Please do not give up this opportunity. These are the steps to appeal PUBG in 2026. Please read the detailed steps inside carefully.
Based on current information, here are the main reasons for getting banned in PUBG:
Primary Ban Reasons:
1. Cheating/Hacking
Using unauthorized programs, cheats, hacks, or third-party software Using macros or scripts to gain unfair advantages This results in permanent bans
2. Teaming
Cooperating with enemy players in Solo mode Forming alliances with opponents to eliminate other players Violates fair play rules
3. Toxic Behavior
Offensive, racist, or discriminatory language Inappropriate usernames Harassment and verbal abuse Usually temporary bans, but can be permanent for severe cases
4. Playing with Hackers
Repeatedly teaming up with known cheaters to boost rank Even unknowingly playing with hackers multiple times can result in bans
5. Account Violations
Account trading or selling Account boosting services Using multiple accounts for unfair advantages Unauthorized account access
6. Team Killing
Intentionally killing your own teammates Results in temporary or permanent bans After determining the specific reason for the ban, you need to appeal. So how do you submit an appeal? Here are the detailed steps:
Open the PUBG appeal portal

How to Get Unbanned from PUBG support
Follow the steps in the image to fill in the relevant information, such as ban type, select according to the examples in the image.

How to Get Unbanned from PUBG support
Fill in the prepared appeal letter, and finally click submit.

FAQ
1. How long does the PUBG appeal process take?
Usually, there will be a reply in 2-3 days. Sometimes it’s faster, it could be a few minutes or a few hours, depending on the review progress of the appeal customer service.
2. Can a permanent ban be lifted through appeal?
Yes, if you were indeed banned due to account theft, there is a chance to appeal and get it back. Please believe in yourself!