What Gets Your Account Banned in Escape from Tarkov?
229 cheating ban, caused by using unauthorized third-party cheat programs; in this case it is basically very difficult to get the ban lifted.
- Maliciously exploiting in-game glitches / bugs.
- Real-money trading (RMT: buying or selling roubles / gear / boosting services, etc.).
- Your account was stolen and then used by someone else to cheat.
- There are cheat programs for other games on your computer, which are detected by Tarkov’s anti-cheat system and result in a ban.
- If your Escape from Tarkov account is banned, then you need to file an appeal.
- So in this situation, how can you get your Escape from Tarkov account unbanned?
If you believe the ban was not caused by your own actions, but instead resulted from your account being stolen or from some other network-related error, you can write an appeal letter in English and submit it to the official Escape from Tarkov support team. Once the official customer service receives your appeal regarding your Tarkov account, they will reopen the investigation and provide a final response. The following are the specific steps for submitting an appeal letter; you can follow these steps and submit your appeal step by step:
First, open this official website. https://www.escapefromtarkov.com/support?lang=en
Then click “Log in” in the upper right corner, enter your account and password, and log in.
After that, open this website: https://www.escapefromtarkov.com/support and the customer support page will be displayed.
customer support
Then click “Create a request,” paste your prepared appeal letter in English into the page that opens, and finally submit it. It is recommended that you write more details, clearly explain what happened, and sincerely ask for a chance to have your account restored. Based on previous experience, as long as the ban was caused by account theft or a mistaken judgment, there is generally a good chance that your appeal can be successful.
Helpful Appeal Tips：
- For the first step, you must select the Account option.
- For the second field, select Issues.
- For the third field, paste your prepared appeal letter in English. You must paste all of it here. If it exceeds 1,500 characters, please delete some parts yourself and shorten it to within 1,500 characters first to make sure it can be submitted.
- After the final step is submitted and you receive a case number, you can continue adding the remaining part of your appeal text under this case number—that is, you can continue to submit the rest of the text. In this way, the entire article of more than 1,500 characters will be fully submitted to the official support team.
Escape from Tarkov Ban FAQ
How long does Escape from Tarkov customer support take to reply to an appeal letter?
Under normal circumstances, they will respond within three to five days. This depends on the progress of the support team in handling cases, and sometimes, during large-scale ban waves, the response speed will slow down because there are not enough support staff.
Is the attitude of Tarkov customer support very bad when they reply?
No. After investigating, the support staff usually use very polite and proper wording. They will clearly tell you which specific rule was used to ban your account—for example, sometimes they will tell you that it was due to a violation of clause 6.14.
If the appeal fails, can you still continue submitting appeal letters through the official Tarkov website’s customer support? Yes, you can. If the first time appeal fails, you can still keep sending appeal letters, but you should change the content of your appeal and use touching, heartfelt wording to tell customer support that you really want your account to be restored.